Privacy policy

Privacy Policy

Last updated: October 7, 2026

This Privacy Policy describes how Mega Brown Box, Inc. ("Mega Brown Box," "we," "us," or "our"), 300 E La Habra Blvd, La Habra, CA 90631, collects, uses, and discloses your personal information when you visit or make a purchase from megabrownbox.com (the "Site"), shop in our store, or take part in our text messaging program.

Information we collect

Device information: browser type, IP address, time zone, cookie information, the pages you view, and how you interact with the Site. We collect this automatically with cookies, log files, and similar technologies so the Site loads correctly and so we can understand and improve how it is used.
Order information: name, billing address, shipping address, payment information (processed by our payment providers; we do not store full card numbers), email address, and phone number. We use this to fulfill your order, arrange pickup or delivery, process payments, and communicate with you about your order.
Customer support information: information you give us when you contact us, used to answer your questions and resolve issues.
Text messaging information: see "Text Messaging (SMS)" below.

How we use your information

We use personal information to provide our products and services, process payments and orders, arrange pickup and delivery, communicate with you, prevent fraud and keep the Site secure, comply with our legal obligations, and improve our store and Site.

How we share your information

We share personal information only with service providers that help us run our business, such as Shopify (which hosts our online store), payment processors, shipping and delivery partners, and website analytics providers, and only as needed for them to perform those services for us. We may also disclose information to comply with the law, respond to lawful requests, or protect our rights.

We do not sell your personal information. The sharing described in this section never includes mobile phone numbers or text-messaging opt-in data and consent, which are handled only as described under "Text Messaging (SMS)" below.

Text Messaging (SMS)

Mega Brown Box Staff Alerts is our only text messaging program. Mega Brown Box, Inc. uses it to send operational text messages (in-store re-tag and price-change instructions) to our own employees who choose to opt in by texting START from the store staff phone to (562) 242-2571. We do not send marketing or promotional text messages. Opting in is optional: consent to receive text messages is not a condition of employment, of any purchase, or of any service. We collect the mobile phone number, the date, time and method of opt-in, and message history only to send these messages and to keep consent records.

We do not share, sell, or rent mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with service providers that help us deliver the messages (such as our SMS platform). All of the other categories of sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help (or email Info@megabrownbox.com). Program details and how to opt in: https://www.megabrownbox.com/pages/staff-text-alerts. SMS terms: https://www.megabrownbox.com/policies/terms-of-service.

Cookies

We use cookies to make the Site work, remember your cart and preferences, and understand how the Site is used. Session cookies last until you close your browser; persistent cookies last until they expire or you delete them. You can control or remove cookies in your browser settings, but some parts of the Site may not work properly without them.

Data retention

We keep order information for our records unless and until you ask us to delete it, subject to any legal requirement to keep it. We keep text-messaging consent records for as long as the program runs and as required to show consent.

Your rights

Depending on where you live (including California), you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to opt out of any sale or sharing of personal information (we do not sell it). To make a request, email us at Info@megabrownbox.com. We will not discriminate against you for exercising these rights.

Minors

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. The "Last updated" date above shows when it was last changed.

Contact

Questions or complaints: email Info@megabrownbox.com or write to Mega Brown Box, Inc., 300 E La Habra Blvd, La Habra, CA 90631, United States.